We welcome Susan O’Shea to The Arc Staff at #52 Armstrong Road as  Director of Quality Assurance and Service Integrity. This is a new position for The Arc of Greater Plymouth.

Sue comes to us with 40 years of experience in developing organizational systems to not only monitor service quality and integrity but to improve the overall quality of supports and services delivered. Additionally, Sue has extensive experience in the design and delivery of training systems, providing clinical supports and Positive Behavioral Supports (PBS) and designing and implementing augmentative communication systems. She is a Board Certified Behavior Analyst and is an adjunct faculty member at Antioch College in Keene, NH. She holds a M.A. in Special Education from the University of Connecticut and Education Specialist Certification in Behavioral Education from Simmons College .

Sue is an avid kite-flyer and loves photography. We are thrilled to welcome her to The Arc of Greater Plymouth.